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Customer Service Product Support Representative – Technical/Warranty Support at Pentair - ApplyBlast

Customer Service Product Support Representative – Technical/Warranty Support

Pentair

2 months ago

3.7 on Glassdoor

Delavan, Wisconsin, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The role provides world‑class customer service for Pentair by handling warranty inquiries, technical advice, and problem solving. Responsibilities include answering calls and emails, troubleshooting product issues, coordinating warranty returns, and documenting support interactions in Salesforce.

Responsibilities

Respond to customer inquiries via phone and email
Troubleshoot product performance and coordinate warranty returns
Document technical support calls and create replacement orders in SAP and Salesforce

Skills

About Pentair

pentair.com

Headquarters

London, England, United Kingdom

Company Size

10001+ employees

Founded

1966

View Profile

From residential and commercial water solutions to industrial water management and everything in between, Pentair is focused on smart, sustainable water solutions that help our planet and people thrive.