Apex Service Partners
The Customer Service Program Specialist at All Pro resolves customer concerns, manages escalations, and monitors service quality to drive customer satisfaction improvements. This role serves as the voice of the customer by investigating issues, identifying root causes, and partnering with operational teams to enhance the overall customer experience. The position involves analyzing feedback, managing online reputation, and providing actionable recommendations to leadership.
Apex Service Partners is a holding company that partners with and acquires residential and commercial HVAC, plumbing, and electrical service businesses. It provides operational, financial, and strategic support to its portfolio companies while allowing local brands to continue operating independently.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Apex Service Partners.