Customer Service Rep 1 (Medical Self Pay)
Savista(1 month ago)
About this role
The Customer Service Representative at Savista handles patient healthcare accounts to support the revenue cycle by negotiating payments with patients/guarantors and completing daily account-related tasks. The role emphasizes accurate documentation, quality customer interactions, and compliance with healthcare regulations to accelerate patient-to-payment processes. The position contributes to organizational goals by supporting account follow-up, billing and collection activities while maintaining performance targets.
Required Skills
- Payment Negotiation
- Customer Service
- Call Handling
- Multi-Tasking
- Data Entry
- Documentation
- Microsoft Office
- Dialer Systems
- Performance Metrics
- Issue Resolution
+1 more
Qualifications
- High School Diploma or GED
- Healthcare Certification or Degree
- Pre-employment Background Screen
- Drug Screen
About Savista
savistarcm.comOptimize financial performance with Savista’s revenue cycle solutions. 30+ years of expertise in healthcare RCM. Contact us today!
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