Customer Service Rep II
Hewlett Packard Enterprise(1 month ago)
About this role
A Customer Service Representative II at Hewlett Packard Enterprise (HPE) Networking serves as an experienced customer-facing specialist within the Customer Experience organization, ensuring high standards for case quality and escalation readiness across global operations. The role works across global shifts in a hybrid setup and acts as a subject-matter resource supporting process integrity and continuous improvement.
Required Skills
- Case Management
- Troubleshooting
- Escalation Management
- Mentoring
- RMA Processing
- Documentation
- Communication
- Quality Assurance
- Collaboration
- Decision Making
About Hewlett Packard Enterprise
hpe.comDiscover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.
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