Customer Service Rep II
Watts Water Technologies(30 days ago)
About this role
The Customer Service Representative II at Watts supports client accounts by managing day-to-day client deliverables and maintaining high levels of client satisfaction. The role focuses on developing strong customer relationships, capturing customer requirements, and coordinating with internal teams to ensure issues are addressed. This position reports to the Customer Experience Manager and is based in North Andover with hybrid work flexibility.
Required Skills
- Order Entry
- Customer Service
- Call Center
- ERP Systems
- Communication
- Problem Solving
- Data Entry
- Microsoft Excel
- Account Management
- Logistics
Qualifications
- High School Diploma or Equivalent
About Watts Water Technologies
watts.comA leading manufacturer of water quality solutions. Water safety, flow control, backflow prevention, drainage. Learn more about our products!
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