Customer Service Complaint Management
KF PT. Kalbe Farma Tbk.(2 years ago)
About this role
A Customer Service Officer at Tunaiku handles customer complaints from various channels, ensuring issues are addressed efficiently and accurately. The role involves communication with customers, documentation, and working within a dynamic, fast-paced environment to maintain customer satisfaction.
Required Skills
- Customer Service
- Communication Skills
- Complaint Management
- Call Center
- Digital Banking
Qualifications
- Bachelor's Degree
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