Yusen Logistics (Americas) Inc.
The Customer Service Representative II provides advanced support and resolves complex customer issues, serving as a point of escalation for junior representatives. This role focuses on delivering exceptional customer experiences through effective communication, problem-solving, and process improvement. The position also involves mentoring team members, generating performance reports, and ensuring adherence to company service standards.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Yusen Logistics (Americas) Inc..