Customer Service Rep
Genuine Parts Company(5 months ago)
About this role
The Customer Service Representative II at Motion Industries is responsible for managing customer orders, building relationships, and supporting customer needs through various communication channels. The role involves ensuring customer expectations are met, negotiating prices, and maintaining inventory and shipment processes. It also includes assisting less experienced colleagues and supporting specific customer accounts.
Required Skills
- Customer Service
- Order Entry
- Negotiation
- Inventory Management
- Communication
- Problem Solving
- Time Management
- Computer Skills
- Product Knowledge
- Relationship Building
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