Customer Service Representative 1

The Customer Service Representative 1 at WesBanco Bank, Inc. serves as the initial contact for new and existing customers, providing excellent service while accurately processing financial transactions. The role involves fostering a positive work environment, identifying referral opportunities, and handling complex customer service issues by determining the appropriate line of business for resolution. This position requires maintaining confidentiality, adhering to security procedures, and contributing to the success of the Banking Center through teamwork and outbound calls.