Customer Service Representative at Freightera Logistics (Remote Position)
Freightera
About this role
A Customer Service / Client Care Support role at Freightera focuses on providing excellent customer service and technical support to clients, managing inquiries through various channels, and ensuring timely resolution of issues.
Skills
About Freightera
freightera.comFreightera is a B2B online freight platform that lets businesses compare rates and book shipments instantly across Canada, the United States, and cross‑border routes. It aggregates real‑time quotes from hundreds of carriers for LTL, FTL, flatbed/heavy haul, intermodal/rail, temperature‑controlled and expedited freight, and offers lower‑emission carrier options. The platform provides online booking, tracking, paperwork management, exclusive discounted pricing and Rate Defence™ protection against unfair carrier charges. Freightera serves small businesses, retailers, manufacturers, distributors and wholesalers seeking affordable, reliable, and easy‑to‑use freight solutions.
About Freightera
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Freightera.
Salary
$109k – $157k
per year
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