Customer Service Agent ( English/ French)
Sezzle(1 month ago)
About this role
Sezzle is hiring a remote Customer Support specialist based in Bogotá, Colombia to help customers successfully use its fintech and checkout products. The role supports Sezzle’s mission to improve the shopping experience and acts as a conduit of customer insights to Product and Development teams. The position is part of a fast-paced environment with formal training, benefits, and a performance bonus structure.
Required Skills
- Customer Support
- Troubleshooting
- Communication
- Empathy
- Email Support
- Live Chat
- Phone Support
- Product Feedback
- Customer Advocacy
- Problem Solving
+6 more
Qualifications
- Bachelor’s Degree
About Sezzle
sezzle.comSezzle is a fintech company that offers buy-now-pay-later (BNPL) services, letting shoppers split purchases into four interest-free installments over six weeks. It provides merchants with payment and integration tools to boost conversions and average order value while managing underwriting, risk, and compliance. Consumers access Sezzle through its checkout option and app for transparent, 0% interest financing at participating retailers. The company positions itself around responsible spending with clear terms and lightweight credit checks.
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