Customer Service Representative (Bilingual: English & Urdu)

Philip Morris International(3 months ago)

Amman, JordanOnsiteFull TimeJunior$46,920 - $63,497 (estimated)Customer Service

About this role

The Advisor I, Customer Service is an entry-level client-facing role that serves as a primary point of contact for customers via phone and online channels. The position supports clients by addressing routine inquiries and ensuring contractual service levels are met.

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Required Skills

Customer Service
Call Handling
Communication
Empathy
PC Skills
Multitasking
Attention To Detail
Data Entry
Problem Solving
Shift Flexibility

+3 more

Qualifications

Bachelor Degree
Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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