Customer Service Representative (Bilingual - Mandarin & English)
UOB(1 month ago)
About this role
A Customer Service Representative at UOB is a member of the bank’s call centre team supporting 24/7 phone-based customer interactions and representing the bank’s values. The role focuses on delivering professional, confidential service while supporting customers with enquiries and guiding them to available resources. It operates within a shift-based call centre environment supporting UOB’s regional banking services.
Required Skills
- Customer Service
- Phone Support
- Complaint Handling
- Data Entry
- Product Education
- Confidentiality
- Communication
- Mandarin
- Teamwork
- Shift Work
+3 more
Qualifications
- Diploma
- SPM
- STPM
About UOB
uobgroup.comUOB is rated as one of the world's top banks, with a global network of 500 branches and offices across 19 countries and territories in Asia Pacific, Europe and North America.
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