Commonwealth Bank of Australia

Bankwest Customer Engagement Consultant - Perth (Full Time)

Commonwealth Bank of Australia(26 days ago)

HybridFull TimeJunior$63,305 - $84,316 (estimated)Customer Service
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About this role

A Customer Engagement Centre Representative provides chat and phone-based support to customers for a 24/7 banking service. The full-time role operates on a rotating roster with varied shift times, including evenings, weekends and public holidays. New hires complete three weeks of in-office training in Perth before starting rotational shifts, with hybrid work available after six months.

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Required Skills

  • Chat Support
  • Phone Support
  • Customer Service
  • Multitasking
  • Online Banking
  • Shift Work
  • Communication
  • Risk Awareness
  • Compliance

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