Customer Service Representative - Bilingual
Alcohol and Gaming Commission of Ontario
About this role
The AGCO is seeking a Bilingual Customer Service Representative to handle inquiries and complaints through multiple communication channels in both English and French. The role involves delivering accurate information, guiding customers, and ensuring a high level of customer satisfaction within a regulated environment.
Skills
About Alcohol and Gaming Commission of Ontario
agco.caThe Alcohol and Gaming Commission of Ontario (AGCO) is the provincial regulator that oversees Ontario’s alcohol, gaming and horse racing sectors and administers retail cannabis licensing. It issues licences and permits, sets rules and standards, monitors compliance, and enforces regulations to protect public safety and ensure the integrity of regulated industries. AGCO provides online services (iAGCO), guidance, policies, registries and resources for businesses, licensees and the public. Stakeholders rely on AGCO for transparent, consistent oversight and licensing across Ontario’s alcohol, gaming and related markets.
About Alcohol and Gaming Commission of Ontario
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Alcohol and Gaming Commission of Ontario.
Salary
$85k – $114k
per year
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