Customer Service Representative - Bilingual

Alcohol and Gaming Commission of Ontario

26 days ago

Canada

Hybrid

Full Time

Medior

0 applicants

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About this role

The AGCO is seeking a Bilingual Customer Service Representative to handle inquiries and complaints through multiple communication channels in both English and French. The role involves delivering accurate information, guiding customers, and ensuring a high level of customer satisfaction within a regulated environment.

Skills

About Alcohol and Gaming Commission of Ontario

agco.ca

The Alcohol and Gaming Commission of Ontario (AGCO) is the provincial regulator that oversees Ontario’s alcohol, gaming and horse racing sectors and administers retail cannabis licensing. It issues licences and permits, sets rules and standards, monitors compliance, and enforces regulations to protect public safety and ensure the integrity of regulated industries. AGCO provides online services (iAGCO), guidance, policies, registries and resources for businesses, licensees and the public. Stakeholders rely on AGCO for transparent, consistent oversight and licensing across Ontario’s alcohol, gaming and related markets.