Customer Service Representative Complex
AFA American Fidelity Assurance Company
About this role
This role involves providing complex customer service to internal and external clients, handling escalated situations, and mentoring colleagues. The position requires in-depth knowledge of retirement accounts, insurance products, and regulatory compliance, often functioning independently and supporting team initiatives.
Skills
About AFA American Fidelity Assurance Company
americanfidelity.comN/A
Recent company news
About AFA American Fidelity Assurance Company
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for AFA American Fidelity Assurance Company.
Salary
$109k – $147k
per year