Ecosystems Holdings

Customer Service Representative - CSR

Ecosystems Holdings

24 days ago
Dover, NJ
Onsite
Full Time
Trainee
0 applicants
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Ecosystems Holdings
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About this role

A Customer Service Representative (CSR) role focused on managing inbound calls, assisting with scheduling, and coordinating service dispatching for lawn sprinkler technicians. The position aims to ensure excellent customer experiences during transitions or acquisitions and uphold high service standards.

Skills

Ecosystems Holdings

About Ecosystems Holdings

ecosystems.io

Ecosystems is a value-selling platform that helps B2B sales and customer-success teams shift from selling features to selling quantified business outcomes so they can win more deals and expand revenue. Its suite includes Collaborative Value Assessment, Discovery, Web Value Calculator, Collaborative Success Plan, ROI calculators and ViViEN™ (AI‑guided GTM intelligence) to generate customer-specific business cases and qualify leads. The product emphasizes data-driven, outcome-focused conversations to improve qualification, retention, and expansion. Ecosystems is highly rated (4.9/5) and has attracted growth investment from Gauge Capital.

About Ecosystems Holdings

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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