Catawiki

Customer Service Representative - Dutch and English

Catawiki(26 days ago)

HybridFull TimeMedior$19,440 - $24,840Customer Service
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About this role

The Customer Service International Representative at Catawiki helps ensure a high-quality experience for buyers and sellers on the marketplace and supports customer retention. The role is part of the Customer Service department and collaborates with other teams to provide feedback that improves services. This position is based in Lisbon and follows a hybrid working model.

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Required Skills

  • Customer Service
  • Content Moderation
  • Live Channels
  • Logistics
  • Mediation
  • Multichannel Support
  • Communication
  • Analytical Thinking
  • Critical Thinking
  • Teamwork

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Catawiki

About Catawiki

catawiki.careers

Catawiki is a leading online marketplace and auction platform for special and collectible objects, connecting collectors, sellers, and specialist auctioneers worldwide. It runs curated auctions across categories such as art, design, watches, jewelry, antiques, and collectibles, using expert validators to help ensure authenticity and fair valuation. The platform provides end-to-end services including secure payments, shipping support, and buyer/seller protections to simplify transactions in rare and unique items. Collectors and sellers choose Catawiki for its specialist-led listings, transparent auction mechanics, and global community of passionate buyers.

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