HelpFlow
A Customer Service Agent (Live Chat and/or Email Support) for a company that runs customer service operations for e-commerce stores. The company, launched in 2015, is fully remote with a distributed team in the Philippines and focuses on operations, workflow improvements, reporting and AI. The role follows a shifting schedule, predominantly US business hours.
Headquarters
Poway, California, United States
Company Size
51-200 employees
Founded
2014
HelpFlow provides innovative Executive Assistant services designed to streamline delegation and enhance productivity for businesses. Through a rigorous recruitment and onboarding process, coupled with a comprehensive four-week roadmap, they empower their assistants with AI tools to ensure seamless operational support. With a strong emphasis on customer experience, HelpFlow has generated over $500 million in direct revenue since 2015, positioning itself as a reliable partner in enhancing organizational efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HelpFlow.