Customer Service Representative - Express Scripts - Remote
Cigna Healthcare(1 month ago)
About this role
A Call Center Customer Service Representative at The Cigna Group provides front-line support for Pharmacy Benefit Management (PBM) and mail-order pharmacy inquiries, representing the company with empathy and professionalism. The role involves interacting with members, providers, and pharmacies to support Cigna's mission of improving health and vitality. It contributes to the overall customer experience within Cigna's PBM operations.
Required Skills
- Call Handling
- Customer Service
- Problem Solving
- Multitasking
- Communication
- Organization
- Microsoft Outlook
- Computer Literacy
Qualifications
- High School Diploma or Equivalent
About Cigna Healthcare
cignainternational.comCigna Healthcare, International Health offers a wide range of comprehensive health plans for businesses, government entities, non-government organisations, individuals and families across the world.
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