Customer Service Representative - Express Scripts - Remote
Cigna
About this role
A Call Center Customer Service Representative at The Cigna Group provides front-line support for Pharmacy Benefit Management (PBM) and mail-order pharmacy inquiries, representing the company with empathy and professionalism. The role involves interacting with members, providers, and pharmacies to support Cigna's mission of improving health and vitality. It contributes to the overall customer experience within Cigna's PBM operations.
Skills
Qualifications
About Cigna
cignainternational.comCigna Healthcare, International Health offers a wide range of comprehensive health plans for businesses, government entities, non-government organisations, individuals and families across the world.
Recent company news
Cigna Healthcare NewsroomThe top health care trends for 2026 and how they will impact U.S. employers
1 month ago
The Cigna Group NewsroomThe Cigna Group Announces President & COO Brian Evanko to Succeed David M. Cordani as Chief Executive Officer
1 week ago
Modern HealthcareDavid Cordani led Cigna for 16 years. Here’s a look back
1 week ago
Fierce HealthcareLongtime Cigna CEO David Cordani to retire, Brian Evanko tapped as successor
1 week ago
The Business JournalsHealthiest Employers presented by Cigna Healthcare
3 weeks ago
About Cigna
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Cigna.
Salary
$66k – $89k
per year
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