Customer Service Representative (French-speaking) - Household Appliances
Philip Morris International(2 months ago)
About this role
A French-speaking Customer Service Representative based in Lisbon who provides support and resolves routine issues for homeowners and household appliances via phone, email, and web channels. The role focuses on meeting operational targets for quality, efficiency, and customer journey improvement while offering training and career development within a global services company.
Required Skills
- French
- English
- Call Handling
- Email Handling
- Communication
- Empathy
- Problem Solving
- Decision Making
- Teamwork
- Proactivity
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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