Customer Service Representative (French/English) - Tech, Remote
Keycafe
About this role
A Customer Service Representative (French/English) at a technology company provides front-line support to customers, addressing their inquiries and troubleshooting issues related to software products. The role involves communicating effectively in both French and English and working remotely. It supports customers by ensuring their technical problems are resolved efficiently, contributing to customer satisfaction.
Skills
Qualifications
About Keycafe
keycafe.comKeycafe offers a smart business key management system that digitally controls and tracks the use of physical keys for organizations such as auto dealers, car rental fleets, property managers, facilities, and more. The platform helps teams save time and work smarter by centralizing key access, auditing activity, and enabling secure, paperless workflows. Built as a cloud-enabled solution with analytics, Keycafe provides visibility into who has which keys and when. Global customer support is available across multiple regions.
About Keycafe
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Keycafe.
Salary
$58k – $78k
per year
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