Customer Service Representative, Full Time

Alumni Network Job Board(1 month ago)

Miami, FLOnsiteFull TimeJunior$47,452 - $64,068 (estimated)Patient Services

About this role

A Customer Service Representative at the University of Miami is a front-line staff member based in the UHealth Tower who greets patients, families, and visitors and supports the hospital’s visitor access processes. This full-time staff role contributes to a welcoming patient experience within the university health system and interfaces with clinical and public safety teams as part of the hospital environment.

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Required Skills

Customer Service
Communication
Empathy
Multitasking
Time Management
HIPAA
EPIC
Badging
Wheelchair Assistance
Professionalism

Qualifications

High School Diploma or Equivalent

About Alumni Network Job Board

miami.edu

The University of Miami is a private research university in Coral Gables, Florida, serving more than 16,000 students from around the world. It is a vibrant, diverse academic community focused on teaching and learning, the discovery of new knowledge through research, and service to the South Florida region and beyond. UM offers a wide range of undergraduate, graduate, and professional programs with an emphasis on interdisciplinary scholarship, innovation, and community engagement.

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