Customer Service Representative (German-speaking) - Vehicles Transportation Platform

Philip Morris International(2 days ago)

Lisbon, PortugalOnsiteFull TimeJunior$24,000 - $30,000Customer Support

About this role

A Customer Service Representative (German-speaking) at Concentrix supports clients with their transportation platform needs through communication channels like email and phone. The role involves assisting with bookings, cancellations, billing issues, and providing information about services, with a focus on operational excellence and customer satisfaction.

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Required Skills

Customer Service
Communication
Active Listening
Problem Solving
Multichannel Support
Booking Management
Billing Support
German Language
English Language

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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