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Customer Service Representative (German‑speaking) - On‑site - Electrical Automotive Industry XM01 at Concentrix - ApplyBlast

Customer Service Representative (German‑speaking) - On‑site - Electrical Automotive Industry XM01

Concentrix

2 months ago

3.3 on Glassdoor

Barcelona, Catalonia, Spain

Onsite

Full Time

Junior

0 applicants

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About this role

The role is for a Customer Service Representative in Barcelona, working on‑site for an electrical automotive industry project. The position involves handling inbound customer contacts via phone, email, chat and other channels, logging interactions, and ensuring service level agreements are met while providing support for electric vehicle customers.

Responsibilities

Handle incoming customer contacts via phone, email, chat and resolve issues
Log call details and ensure SLA compliance
Provide coverage for other agents and perform additional tasks as assigned

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.