Customer Service Representative I, Geisinger Health Plan (Pennsylvania resident)
Geisinger(1 month ago)
About this role
Customer Service Representative supporting health plan members by resolving concerns and providing education within a single primary function (enrollment, claims, or phones). The role focuses on maintaining member satisfaction, participating in cross-training, and helping improve customer service processes.
Required Skills
- Communication
- Customer Retention
- Customer Service
- Policy Interpretation
- Claims Resolution
- Enrollment
- Data Reporting
- Member Communications
Qualifications
- High School Diploma or Equivalent (GED)
About Geisinger
geisinger.orgGeisinger is a healthcare organization serving 1.2 million people in communities across central and northeastern PA. Find a provider or location today.
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