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Customer Service Representative I - SHP at Marshfield Clinic Health System - ApplyBlast

Customer Service Representative I - SHP

Marshfield Clinic Health System

8 months ago

Marshfield, WI

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Service Representative I at Security Health Plan is responsible for engaging with members, providers, and agents via telephone to address inquiries and concerns related to one major product line, such as Medicare Advantage or Commercial/Marketplace. The role involves research and resolution of customer issues, with ongoing training to improve customer service skills, and escalation of complex issues to specialists.

Skills

About Marshfield Clinic Health System

marshfieldclinic.org

Headquarters

Marshfield, Wisconsin, United States

Company Size

10001+ employees

Founded

1916

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Marshfield Clinic Health System is a comprehensive health care system serving communities across Wisconsin and Michigan, offering a wide range of specialties and services including cancer care, pediatrics, heart care, and women's health. The system is home to the Marshfield Clinic Research Institute, the largest private medical research institute in Wisconsin, conducting clinical trials and advancing medicine. Marshfield Clinic Health System has recently combined with Sanford Health and is committed to partnering with communities to improve health and well-being.