Customer Service Representative I
TaxAct(4 months ago)
About this role
A Customer Support Representative for Drake Software within the Taxwell family who helps tax professionals use digital tax-preparation tools. The role focuses on delivering excellent service and support through customer interactions and contributing to product reliability and value. The position is part of a team dedicated to helping tax professionals grow their businesses.
Required Skills
- Troubleshooting
- Customer Service
- Data Entry
- Phone Support
- Email Support
- Live Chat
- Documentation
- Communication
- Problem Solving
- Empathy
Qualifications
- High School Diploma
- GED
About TaxAct
taxact.comFile your taxes online with confidence using TaxAct’s accurate solutions for individuals and businesses.
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