Bilingual Customer Support Associate I
Human Interest(28 days ago)
About this role
A Customer Support Associate at Human Interest is a frontline representative focused on helping employers and employees use the company’s retirement savings platform. This entry-level, full-time role includes comprehensive training and a defined customer support career ladder with opportunities to advance into account management or enablement roles. The position is based in Lindon, Utah and offers a hybrid schedule with onsite work Monday–Thursday and remote work on Fridays.
Required Skills
- Bilingual Communication
- Phone Support
- Live Chat
- Email Support
- Cross-Functional
- Customer Service
- Follow Ups
- Workforce Management
- Organization
- Empathy
+3 more
Qualifications
- College Experience
About Human Interest
humaninterest.comHuman Interest is an affordable, full‑service 401(k) and 403(b) provider that helps small and medium‑sized businesses offer workplace retirement plans. It combines a user‑friendly online platform with plan administration, compliance support, and investment advisory services (provided through its registered‑advisor subsidiary, Human Interest Advisors LLC). The company focuses on lowering costs and administrative burden so employers can more easily help employees save for retirement, offering tools for contributions, investments, and reporting.
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