Customer Service Representative I
Burchbottleandpackaging
About this role
A Customer Service Representative I at Burch Bottle & Packaging acts as the first point of contact for customers, supporting inquiries across various channels and building strong relationships through effective communication. The role involves providing accurate information, handling complaints, and ensuring customer satisfaction while contributing to the company's mission of delivering high-quality packaging components.
Skills
About Burchbottleandpackaging
burchbottle.comBurch Bottle & Packaging is an online supplier of glass and plastic packaging, offering bottles, jars, containers, caps, tubs, and pails in a wide range of sizes and materials. The company serves B2B and wholesale customers with bulk pricing through its e-commerce storefront and catalog. Customers from industries such as cosmetics, food, personal care and industrial manufacturing rely on Burch Bottle for a broad selection of packaging components and convenient ordering of replacement closures and containers.
About Burchbottleandpackaging
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Burchbottleandpackaging.
Salary
$30k – $36k
per year