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© All Rights Reserved. ApplyBlast.com
TRAC Intermodal
The Customer Service Representative I supports TRAC Intermodal's West Coast client base by handling high‑volume phone and email interactions, facilitating chassis bookings, and resolving inquiries. The role collaborates with internal teams, manages cases in Salesforce, and educates customers on TRAC products while working an 11 am‑7 pm EST shift.
TRAC Intermodal is the largest marine chassis provider and pool manager in the United States, operating a fleet of over 175,000 marine and specialty chassis across an extensive nationwide network. The company offers chassis rental, leasing, and pool management solutions serving motor carriers, ocean carriers, railroads, freight forwarders, and intermodal terminals. With over 50 years in the industry, TRAC also provides value-added services including GPS tracking, fleet maintenance, and an online platform for bill management and chassis lookup.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TRAC Intermodal.
20% above the average for this role