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Customer Service Representative II - Bilingual at Momentive - ApplyBlast

Customer Service Representative II - Bilingual

Momentive

1 day ago

3.3 on Glassdoor

Niskayuna, New York, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Customer Service Representative II serves as a key point of contact for customers, managing an independent portfolio of accounts and supporting order-related activities from order creation through final delivery. Acting as an extension of the commercial organization, this role works closely with customers and internal teams to help ensure a seamless and positive customer experience.

Responsibilities

Process order-to-cash activities from contract management through delivery
Analyze SAP reports to identify and resolve open customer issues
Manage customer non-conformances, claims, and debit/credit notes

Skills

About Momentive

momentive.com

Headquarters

Niskayuna, New York, United States

Company Size

5001-10000 employees

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Momentive Performance Materials is a leading provider of advanced silicone solutions designed for sustainability, performance, and innovation. The company engineers cutting-edge materials that serve diverse industries, including automotive, healthcare, electronics, aerospace, defense, and consumer goods. Momentive is committed to sustainability and offers a variety of products that enhance the functionality and safety of everyday goods. With a focus on innovation, Momentive continues to support manufacturers in creating high-quality and environmentally responsible products.