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Customer Service Representative III at Baxter International - ApplyBlast

Customer Service Representative III

Baxter International

3 months ago

Minato-ku, Tokyo, Japan

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves receiving orders from domestic customers and entering them into the JDE/SAP base system, including handling returns and price adjustments. Responsibilities include collecting delivery data for biologically derived products, registering sales data, and managing customer inquiries and complaints. The position contributes to CS department KPIs by ensuring accurate order processing and understanding relevant regulations.

Responsibilities

Receive and input customer orders into JDE/SAP systems
Collect and register delivery data for biologically derived products
Handle customer complaints and escalate irregular cases appropriately
Contribute to CS department KPIs through accurate order processing
Support cost reduction and sales-related projects under manager guidance

Skills

About Baxter International

baxter.com

Headquarters

Deerfield, Illinois, United States

Company Size

10001+ employees

Founded

1931

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Baxter International is a global healthcare company that develops and provides medical devices, connected solutions, and advanced injectable technologies for hospitals, physician offices, and home care settings. Their product portfolio spans primary care, hospital care, surgical care, nutritional care, and respiratory health. For nearly a century, Baxter has been committed to saving and sustaining lives by partnering with healthcare professionals and patients to deliver smarter, more personalized care.