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Customer Service Representative (IND) at Leidos - ApplyBlast

Customer Service Representative (IND)

Leidos

3 months ago

3.9 on Glassdoor

Indianapolis, IN

Onsite

Full Time

Junior

0 applicants

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About this role

Leidos seeks full-time Customer Service Representatives to support the U.S. Department of Housing and Urban Development (HUD) Office of Single-Family Housing. Applicants will assist renters, homebuyers, and homeowners with housing requests, gain knowledge of FHA mortgage programs, and deliver excellent customer service in a high-volume call center environment.

Responsibilities

Reply to calls and emails from the public on housing and FHA mortgages
Utilize knowledge bases to answer customer requests accurately
Document customer communications within an internal database
Handle customer complaints in a high-volume call center
Navigate multiple computer systems to provide client information

Skills

Qualifications

High School DiplomaGEDPublic Trust Security Clearance Eligibility

About Leidos

leidos.com

Headquarters

Reston, Virginia, United States

Company Size

10001+ employees

Founded

1969

View Profile

Leidos is a Fortune 500 science and technology company that delivers solutions at the intersection of national security, health, and critical infrastructure, serving defense, federal government, intelligence, and commercial markets. With a global workforce of approximately 47,000, the company provides capabilities across AI, cybersecurity, digital modernization, mission software, space, maritime, managed health, and energy infrastructure. Leidos partners with government agencies and large enterprises to deliver mission-critical innovations that address complex national and global challenges.