Customer Service Representative - Japanese and English
Catawiki(1 month ago)
About this role
A Customer Service Representative at Catawiki supports buyers and sellers on the marketplace, ensuring a high-quality customer experience and contributing feedback to improve services. The role is based in Lisbon and is part of the Customer Service department, working closely with Sales, Experts, and other teams. It is a permanent position focused on helping the company retain and grow its customer base.
Required Skills
- Customer Service
- Content Moderation
- Dispute Resolution
- Chat Support
- Email Support
- Phone Support
- Social Media
- Live Channels
- Japanese
- English
+5 more
About Catawiki
catawiki.careersCatawiki is a leading online marketplace and auction platform for special and collectible objects, connecting collectors, sellers, and specialist auctioneers worldwide. It runs curated auctions across categories such as art, design, watches, jewelry, antiques, and collectibles, using expert validators to help ensure authenticity and fair valuation. The platform provides end-to-end services including secure payments, shipping support, and buyer/seller protections to simplify transactions in rare and unique items. Collectors and sellers choose Catawiki for its specialist-led listings, transparent auction mechanics, and global community of passionate buyers.
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