Customer Service Representative (Maternity Cover)
FREENOW(1 month ago)
About this role
The Driver Operations Executive will join FREEnow's Driver Operations team in Hamburg as a one-year fixed-term maternity cover, supporting the company’s European multi-mobility taxi business. The role sits in a highly visible department and aims to maintain and strengthen relationships with drivers and partners while contributing to a high-quality driver experience. The position is based onsite at the Driver Center and works closely with central teams across the organisation.
Required Skills
- Driver Support
- Onboarding
- Driver Engagement
- Inbound Calls
- Outbound Calls
- Relationship Building
- Stakeholder Management
- Quality Assurance
- Performance Monitoring
- Communication
+8 more
About FREENOW
free-now.comVercel is a cloud platform that helps frontend teams build, preview, and ship web applications with a focus on developer experience and performance. It provides instant deployments from Git, preview URLs for every pull request, and a global edge network for fast static and dynamic delivery. Vercel supports serverless and edge functions, is tightly integrated with frameworks like Next.js, and offers performance and real-user analytics plus numerous CI/CD and third‑party integrations. Teams use Vercel to scale web apps with minimal infrastructure management while optimizing for speed and reliability.
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