Customer Service Representative-Mountain/Pacific Time Zones

Quantitative Marketing(1 month ago)

HybridFull TimeJunior$34,000 - $59,800Customer Service

About this role

A Customer Service Representative at PNC handles routine service support for customers contacting the Customer Care Center, answering questions about products, accounts, and online services. The role communicates with internal and external partners to investigate and resolve issues and documents interactions to minimize customer effort. This position may be eligible for remote work in select locations with occasional in-office participation.

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Required Skills

Customer Service
Technical Support
Decision Making
Relationship Building
Problem Solving
Communications
Fraud Detection
Multitasking
Detail Orientation
Documentation

About Quantitative Marketing

pnc.com

PNC Bank (PNC Financial Services Group), headquartered in Pittsburgh, PA, is a U.S. financial services company offering a broad suite of personal banking products including checking and savings accounts, credit cards, mortgages, home‑equity and auto loans, CDs and retirement accounts. It provides digital and mobile banking tools, online bill pay, card controls and a large branch and ATM network for everyday banking. PNC also offers wealth management, investment and retirement planning, plus small‑business banking and lending, positioning itself as a full‑service provider for individuals and businesses.

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