Customer Service Representative- MUST LIVE NEAR NASHVILLE, TN
SMI
About this role
A Customer Service Representative at Systems & Methods, Inc. supports child support clients by handling calls, categorizing interactions, and documenting extraordinary cases. The role offers the opportunity to work remotely after training, with comprehensive benefits and a focus on work-life balance.
Skills
Qualifications
About SMI
smi-inc.comOur modern custom disbursement solutions and relationship-based approach deliver real results for dozens of U.S. state and local agencies – and the millions of families who depend on them.
Recent company news
Scrap Management Industries acquires Allmetal Recycling
Dec 31, 2025
Allmetal bought by SMI
Jan 6, 2026
Company acquires 10 Kansas scrap yards including Salina location
Jan 5, 2026
Scrap Management Industries Accelerates Growth with Acquisition of Allmetal Recycling in Kansas
Dec 31, 2025
5 Trends Redefining SMI Care Delivery
Oct 9, 2025
About SMI
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for SMI.
Salary
$19k – $48k
per year