Customer Service Representative (On-Site)

Philip Morris International(1 month ago)

United States, Laredo, TXOnsiteFull TimeJunior$30,000 - $32,000Customer Service

About this role

The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet, providing support and resolution for routine problems regarding client products and services. The role is situated within a diverse team and stresses exceptional customer experiences and personal growth within a globally recognized organization.

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Required Skills

Customer Support
Technical Issue Resolution
Empathy
Multi-tasking
Eagerness to Learn

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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