Customer Service Representative (On-Site)
Philip Morris International(2 months ago)
About this role
The Customer Service Representative position at Concentrix interfaces with customers via inbound and outbound calls, as well as through online communication, to provide support and resolve customer inquiries. This role is focused on delivering exceptional customer experiences and contributes to the company's growth and inclusive culture.
Required Skills
- Customer Support
- Problem Resolution
- Technical Issues
- Billing Concerns
- Social Media Management
Qualifications
- High School Diploma
- Customer Service Experience
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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