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Customer Service Representative (On-Site) at Concentrix - ApplyBlast

Customer Service Representative (On-Site)

Concentrix

4 months ago

3.3 on Glassdoor

Valdosta, GA

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Service Representative at Concentrix provides inbound and outbound support via phone and online channels to resolve non-routine inquiries. Staff members assist with technical issues, billing concerns, and social media content availability while ensuring exceptional customer experiences. This entry-level role involves high-volume multi-tasking in a fast-paced environment with the potential for internal career growth.

Responsibilities

Handle inbound and outbound customer calls efficiently
Resolve technical issues and billing concerns for clients
Monitor and assist in correcting social media content
Deliver exceptional customer service while multitasking
Adapt to various shifts as business needs require

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.