Customer Service Representative Onsite (Waterloo)
Duckard(8 months ago)
About this role
A Customer Service Agent at Teleperformance delivers frontline support for major global brands by handling inbound customer interactions and helping to create positive customer experiences. The role operates in a high-volume contact centre and connects customers to appropriate solutions while representing Teleperformance’s service standards. This position is based onsite in Waterloo, Ontario.
Required Skills
- Customer Service
- Call Handling
- Empathy
- Communication
- Microsoft Office
- Google Suite
- CRM
- Telephony
- Typing
- Problem Solving
+1 more
Qualifications
- High School Diploma
- Post-Secondary Preferred
- Satisfactory Background Check
About Duckard
tp.comTP combines industry expertise and AI innovation to deliver scalable solutions that help global brands accelerate transformation and achieve measurable results.
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