Customer Service Representative - Onsite
Labcorp(1 month ago)
About this role
A Customer Service Support Representative at Labcorp in Itasca, IL supports physician offices, hospital laboratories, patients, and internal customers by addressing client needs, providing product education, and handling inquiries. The role focuses on delivering a world-class customer experience through inbound/outbound communication and administrative support.
Required Skills
- Customer Service
- Phone Support
- CRM
- Microsoft Office
- Salesforce
- Multitasking
- HIPAA Compliance
- Bilingual Spanish
Qualifications
- High School Diploma or GED
- Associate's Degree (Preferred)
About Labcorp
labcorp.comLabcorp is a global life sciences and healthcare company that provides diagnostic laboratory testing and drug development services. It operates clinical laboratories and digital testing solutions for patients and providers while supporting biopharma companies with clinical trial services, central laboratory capabilities, and development analytics. Labcorp’s testing, data and research platforms help guide healthcare decisions across clinical care, research and commercial drug development worldwide.
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