Customer Service Representative Patient Billing Solutions
Brigham and Women
About this role
Mass General Brigham is hiring Remote Customer Service Representatives to handle patient billing inquiries, resolve account issues, and provide excellent customer service while adhering to privacy guidelines. The role involves working carefully with medical billing systems, insurance processing, and liaising with various departments to resolve guarantor concerns.
Skills
About Brigham and Women
brighamandwomens.orgBrigham and Women’s Hospital is one of the top hospitals in America with more than 790 beds, and a premier teaching hospital of Harvard Medical School. Learn more.
Recent company news
The Business JournalsBrigham and Women's to replace aging inpatient building, but cost, timeline unclear
Oct 21, 2025
The Boston GlobeMass General Brigham proposes closing burn unit at the Brigham, combining it with MGH’s
Dec 3, 2025
WBURBrigham and Women's study finds vitamin D may slow biological aging
Aug 12, 2025
NBC BostonMass General Brigham wants to build a new hospital tower in Longwood
Sep 30, 2025
The Business JournalsMass General Brigham plans new inpatient tower at Brigham and Women's
Sep 30, 2025
About Brigham and Women
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Brigham and Women.
Salary
$35k – $51k
per year
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