Customer Service Representative (Remote EST)
Clinical Careers Page(4 days ago)
About this role
Join CVS Health® as a Customer Service Representative, where you will interact with customers to assist with benefits and claims, providing valuable support to improve their health and well-being. This role involves educating customers, resolving inquiries, and ensuring high satisfaction through empathetic and helpful communication.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Empathy
- Documentation
- Benefits
- Claims
- Healthcare Support
- Patient Support
- Computer Skills
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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