Customer Service Representative (Remote)

ABC Legal Services(25 days ago)

RemoteFull TimeJunior$24,000 - $28,000Customer Support

About this role

A Customer Support Specialist at ABC Legal Services is a customer-facing representative who ensures high-quality support and satisfaction for clients within the company’s legal services operations. The role involves coordinating with internal teams and following company processes to maintain service standards. This is a remote position that requires professionalism, clear communication, and the ability to work under pressure while located in Puerto Rico.

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Required Skills

Customer Support
Phone Support
Email Support
Ticketing Systems
Order Processing
Document Management
Confluence
Court Research
Data Entry
Typing

+5 more

Qualifications

High School Diploma or GED

About ABC Legal Services

abclegal.com

ABC Legal is a legal technology company that simplifies service of process and legal document delivery across all 50 U.S. states and in 88 countries. Their platform lets law firms and legal teams upload documents to be handled by local process servers and provides GPS-tagged and photo evidence as proof of service. ABC Legal emphasizes secure, trackable deliveries and clear confirmation for compliance and court reporting. Customers use the service to outsource process serving while keeping real‑time visibility into status and proof of execution.