Customer Support Representative
Mitratech
About this role
A Customer Support Representative at Mitratech is the friendly, knowledgeable guide who ensures customers feel heard, supported, and empowered to use Mitratech solutions with confidence. The role is focused on delivering exceptional customer experiences, contributing to a collaborative, fast-paced team, and supporting the company’s growth in Legal, Risk, Compliance, and HR technology. This position is fully remote and open only to candidates residing in Mexico.
Skills
About Mitratech
mitratech.comMitratech is an enterprise software company that provides an agentic AI compliance platform for legal, risk and HR teams. It combines interconnected data insights, AI-driven automation, unified design, and dynamic integrations to help organizations manage matters, contracts, compliance and investigations at scale. Mitratech’s solutions streamline workflows, reduce risk, and improve reporting and governance. Enterprises choose Mitratech for its focus on compliance automation, integrated data, and AI-enabled decisioning.
Recent company news
Private Equity InsightsBlackstone leads $2bn private credit sweep to refinance Ontario Teachers’-owned Mitratech
Dec 5, 2025
Bloomberg.comBlackstone Leads $2 Billion Loan to Ontario Teachers’ Mitratech
Dec 4, 2025
The Manila TimesMitratech Leads Enterprise Rollout of Agentic AI for Its Compliance Platform
Jul 29, 2025
Corporate Compliance InsightsMitratech Launches AI Assistant, Enhanced Analytics Platform
Dec 5, 2024
PR NewswireMitratech Acquires Leading GRC Technology Company Alyne
Sep 22, 2021
About Mitratech
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Mitratech.
Salary
$58k – $78k
per year