Customer Support Representative
Mitratech(2 days ago)
About this role
A Customer Support Representative at Mitratech is the friendly, knowledgeable guide who ensures customers feel heard, supported, and empowered to use Mitratech solutions with confidence. The role is focused on delivering exceptional customer experiences, contributing to a collaborative, fast-paced team, and supporting the company’s growth in Legal, Risk, Compliance, and HR technology. This position is fully remote and open only to candidates residing in Mexico.
Required Skills
- Customer Support
- Troubleshooting
- Communication
- Email Support
- Phone Support
- Screen Sharing
- Ticketing
- Documentation
- Escalation
- Collaboration
+3 more
About Mitratech
mitratech.comMitratech is an enterprise software company that provides an agentic AI compliance platform for legal, risk and HR teams. It combines interconnected data insights, AI-driven automation, unified design, and dynamic integrations to help organizations manage matters, contracts, compliance and investigations at scale. Mitratech’s solutions streamline workflows, reduce risk, and improve reporting and governance. Enterprises choose Mitratech for its focus on compliance automation, integrated data, and AI-enabled decisioning.