Customer Service Representative (Remote)
ABC Legal Services(25 days ago)
About this role
A Customer Support Specialist at ABC Legal Services is a customer-facing member of the support organization who helps preserve high levels of customer satisfaction and operational reliability across the company's process-service business. The role works cross-functionally to support order lifecycle and quality initiatives while contributing to continuous process improvements. This position is remote but requires the candidate to be located in North Carolina.
Required Skills
- Customer Support
- Call Handling
- Email Support
- Ticket Management
- Confluence
- Court Research
- Document Handling
- Data Entry
- Transcription
- Microsoft Office
+5 more
Qualifications
- High School Diploma or GED
About ABC Legal Services
abclegal.comABC Legal is a legal technology company that simplifies service of process and legal document delivery across all 50 U.S. states and in 88 countries. Their platform lets law firms and legal teams upload documents to be handled by local process servers and provides GPS-tagged and photo evidence as proof of service. ABC Legal emphasizes secure, trackable deliveries and clear confirmation for compliance and court reporting. Customers use the service to outsource process serving while keeping real‑time visibility into status and proof of execution.
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