Systems Integration, Inc.
The Customer Service Representative (Response Operator) will support a government contact center by answering hotline calls, processing various inbound communications, and providing written responses using approved templates. The role requires maintaining case information, routing inquiries to appropriate teams, and safeguarding confidential and personally identifiable information while adhering to established policies and procedures.
Headquarters
Bethesda, Maryland, United States
Company Size
51-200 employees
Founded
1990
Systems Integration, Inc. (SII) is an IT services company with over 30 years of experience serving US Federal and State Government clients. The company offers a broad portfolio of secure, scalable solutions spanning customer experience, data & analytics, digital transformation, information technology, cybersecurity, and project management. SII is headquartered in Bethesda, MD, and is a trusted partner to Federal Civilian, Defense, and State Government agencies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Systems Integration, Inc..
Systems Integration, Inc. didn’t post a salary, so this is our estimate from similar listings.
14% below the average for this role
Hotline Support
Suss Photography
Customer Service Representative - Remote
Sharecare
Hotline Support
Suss Photography
CDL Driver Lead Response Specialist – New Applicants & First-Contact Qualification
Truck And Driver
Centralized Intake and Emergency Services Family Services Worker - Interim (Job Requisition #55274)
State of Vermont
Member Account Processor
evoketechnologies