Paragon
The Customer Service Representative will serve as the first point of contact for customers, handling incoming calls, scheduling service appointments, and maintaining accurate records using ServiceTitan. The role focuses on delivering exceptional service, promoting maintenance memberships, and ensuring customer satisfaction through follow‑up and effective communication with dispatch and field technicians.
Paragon is an integration infrastructure platform for AI agents and SaaS products, enabling engineering teams to connect their products to customers' third-party tools for RAG ingestion, agent tool-calling, and workflow automation. With 130+ pre-built connectors and a single API, teams can ship native product integrations 10x faster. Paragon is SOC 2 Type II, HIPAA, and GDPR compliant and supports both cloud and self-hosted deployments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Paragon.
14% above the average for this role
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